Knowledge Base Articles

10910

Leavers not showing on FPS

Under the schema provided by HMRC for RTI submissions, leavers only get included on an FPS submission once and they will get included on the…

11825

Payslips published to OpenPayslips appear backwards (mirrored)

This is caused by a conflict with Crystal Decisions, a third party piece of software we use when producing reports. To correct this problem you…

11819

Error 70 Permission denied when printing

When you print a report in Bureau Payroll, Payroll Business, Earnie and Payroll Professional the first action of the software is to create a temporary…

7293

Employee becomes a partner mid year.

When an employee becomes a partner during the tax year (ie. they have received payments as a regular employee from the practice) the original (normal…

7290

Error 75 – Runtime Error

This is usually caused by the user not having correct permissions. Ensure the user has read and write (or full) permissions to the payroll folder.…

8001

No row at position 0

To resolve this you will need to display leavers from previous years. Go to Utilities > Options and click on Display leavers from previous years:…

11905

DBISAM Engine Error # 12036 – The table or backup file ‘Groups’ is not valid

This error is caused by database corruption, usually when trying to run from a network location. With this error you will be unable to open…

11511

IRIS Bureau Payroll Installation Guide

For assistance installing, updating or moving IRIS Bureau Payroll refer to the following guides: Click Here

7435

Why is my month-end summary showing more than one months figures on it?

If you are using the option - Since last Clear Down When using Since last clear down the software accumulates the payroll values until the…

11888

Error Sending EYU – Violates minLength constraint

The problem is caused when the HMRC system cannot process the EYU because it has been compressed before sending. To resolve this you will need…

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