Knowledge Base Articles

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Knowledge Base

3040 articles

11660

EPS Rejected – ‘No Payment Date to’ / ‘No Payment Date From” – PAYE-Master

There are old unused pay frequency set up in the pay calendar wizard causing the EPS to use the wrong tax year schema document /…

11685

Displaying Full Forename on Payslip

By default PAYE-Master will just show the initial of the forename, if you want to change this you can alter the company option: Go to…

11820

Error 70 Permission denied when Installing / Updating

The most likely cause of this would be insufficient user permissions to install to the chosen path. Your network administrator should ensure all payroll user…

11806

System requirements for your software

IRIS PAYE-Master IRIS Payroll Business IRIS Bureau Payroll Earnie Earnie IQ IRIS GP Payroll IRIS GP Accounts IRIS P11D

11778

Rates or Pay/Ded tab is greyed out in employee details

When you go into an employee details you find the rates or pay/ded tab(s) is greyed out: This is because there are no rates or…

11709

Fees/Purchase Register: Cashbook Link buttons are greyed out

If you are trying to add a fee/Purchase to the cashbook but all the cashbook link buttons are greyed out this is because the Fees/Purchase…

11742

Who do I need to automatically enrol?

Any Eligible Jobholders must be automatically enrolled in to a pension scheme. Non-eligible Jobholders have the right to opt-in and Entitled Workers can choose to…

11746

How do I notify my Pension Provider an employee has opted out?

It is the employee who must contact the pension provider to inform them they wish to opt-out and get an "opt-out notice". This opt-out notice…

8671

How to add HMRC address to P11d (b) report?

PLEASE NOTE: This KB refers to IRIS P11D stand alone software not Accounts Production/Business Tax, etc. To add the HMRC address so it will show…

2242

Error loading Layout.xml opening PAYE-Master

The file layout.xml need to be replaced. Close IRIS PAYE-Master.NETOpen the program folder where IRIS PAYE-Master has been installed. This is usually C:\Program Files\IRIS Software…