Knowledge Base Articles

11502

Late FPS Filing Notice from HMRC

The FPS should be returned to the HMRC on or before the pay date used in the payroll system. Remember, the pay date selected should…

11530

Using OpenPayslips with Payroll Business

For Openpayslips set up and usage guide click here: OpenPaysllips for Payroll Business Guide

11468

HRLinkToIpp Determine Company: error starting HR Manager

When HR Manager links to Earnie / IRIS Payroll Professional it first checks the payroll licencing file to ensure all company data has been updated…

11471

Published payslips are filled with x’s and 9’s

This occurs if you try to publish the "Dot matrix" payslips format. Choose a different style of payslip to use from the report library/report manager.

11520

Auto Absence Statutory Payment Details not being saved

The most likely cause of this is a change has been made to the repeating pattern of your pay dates in the payroll calendar. For…

11460

No Accounts Software Available

You will need to reinstall the latest version of GP Accounts from our website. Click here to download. If your data is networked, you may…

11791

How to advance payroll (paying for more than one payroll period)

Normally this would only apply to a weekly payroll but periods can be advanced on any pay frequency in the same way. Occasionally you may…

11528

Using OpenPayslips with GP Payroll

For OpenPayslips set up and useage instructions refer to the guide here: GP Payroll OpenPayslips Guide

11656

Online filing Submit button disabled – PAS P11D Organiser

You will need to logon to "ADMIN" to enable this option for each operator. If you do not know the admin log in details check…

11724

Error 3028 – Can’t Start Application. Workgroup information file is missing…..

This error is usually caused by a permissions error which has caused the last update/installation not to update the file "System.MDW" to update correctly. In…

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