Knowledge Base Articles

11201

Can I make a copy of company data?

We can perform a company copy from the admin mode of the software. Login to the admin mode using the name: SYSTEM and your admin…

10263

Globally change tax codes

You can do this from the admin mode of the software. At start up log in with Name: SYSTEM and Password: admin (note these are default…

10264

Deleting pay rates, payments & deductions

To delete rate or payment/deductions you need to log into the Admin mode. At start up use Name:SYSTEM and Password:admin (these are the default details…

10271

What do I do when an employee is no longer a director?

Do nothing! The rules state that when a director finishes or ceases to become a director they should continue to pay NI in the same…

10273

How do I add a new workstation on IRIS Bureau Payroll?

To add an additional workstation on to a networked setup of IRIS Bureau Payroll, first find where you run from on an existing workstation. Log…

10266

Leavers not showing in employee list

If your leavers are not in your list of selected employees, this is because of your employee filter: On the Employees Sidebar, click on the…

11623

An error occurred while attempting to communicate with the Government Gateway

Following the HMRC decision to retire support for SSLv3 a number of customers have experienced the above error message when trying to submit RTI returns…

11702

New items entered but they don’t show in the cashbook

You may have passed the end of your financial year but have the Cashbook view set to “Current Year only”. Click “Select Period [F9]” and…

11532

Using OpenPayslips with Earnie IQ

For OpenPayslips set up and usage instructions follow the guide here: OpenPayslips For Earnie IQ Guide

11688

Too Many Transactions Nested – error 3003

Unfortunately the log file for this company needs to be recreated. Each company had two data files, a data and a log file. So company…

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