Knowledge Base Articles

11270

How do I update my licence limits?

With your renewal you will have received a PIN number. You need to record this new PIN in the admin mode of the software. Log…

11284

An employees CSA deduction is coming off higher than the standard deduction.

CSA deductions are subject to "Protected Earnings" whereby an employees pay cannot be brought below a certain level by this deduction. If the employees pay…

11288

Can I run HR Manager over a network?

You can set up HR over a network. For set up instructions, please follow the guide here.

11309

How to clear out imported pay data.

In order to remove this data from the system, we need to run the "Delete Utility". This is found in the admin mode of the…

11313

How do I set up new skills?

Go to "Setup" > "Skills" You must create a "Category" first and then assign "Skills" within this "Category". NOTE: When you create a new "Category"…

11845

Error: File ‘System.Web’, Version=4.0.0, Culture=neutral, PublicKeyToken cannot be found

PAYE-Master uses Microsoft .NET 4.0, this error indicates that the installation of .NET 4.0 on this PC isn't working correctly. In order to correct this,…

11366

CSA deductions have stopped

CSA Deductions are usually for a set amount each pay period. However, if your employee earns less than usual, the Protected Earnings Amount is used…

11373

How can I restrict certain users from opening certain companies?

If you want to prevent a payroll user from being able to open / work on a certain company files on your system we can…

11375

Report options not showing along the top of screen.

There is a setting where windows will "minimize" the ribbon buttons, hiding them off screen. We need to turn this option off to make sure…

11401

Initialisation Error: Could not load file or assembly ‘Interop.Outlook, Version=9.0.0.0

In order to resolve the error we need to remove the HR manager program folder and reinstall a fresh copy. We need to delete the…

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