Knowledge Base Articles

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VAT Filer – Error message: It is not possible to file VAT returns for partners

It is now possible in version 19.1.0 to submit VAT returns for partnerships. This message can be bypassed.

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Installation Error 3 when running Workstation Setup

This is being looked into by the Product Management team but for the time being there is a workaround for this In the shared IRIS…

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Loan detail | ‘Use Calculated Value’ option is calculated at 3% instead of 2.5%

This will be fixed in the service pack 19.1.1 release of IRIS. As a workaround, the user should go to the loan benefit(type 1 or…

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Payroll Week 53, 54 or 56

If you run a weekly, 2-weekly or 4-weekly payroll you might find you need to complete an additional period after week 52 to finish your…

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P11D- ‘Missing Detail: No P11Ds included would you like to continue?

Workaround, to populate the car benefit when it is the only benefit on the P11d, the user must add another benefit through | edit |…

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Time in practice hours not calculated correctly in 19.1.0

You will need to download the new link on our website and run, and this will no longer show incorrect. It is only a visual…

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How many times can I re-run my payroll?

You can re-run or undo and run the current payroll as many times as you need to, until you are satisfied it is correct. You…

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Why are some employees not appearing on my BACS report?

This is normally because the employee payment method has been set to BACS after the pay period has been calculated. Click on the name of…

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What is an EPS – RTI FAQs

The EPS is used to report the following to HMRC: Recovery / Compensation amounts for statutory payment (SMP, OSPP, SAP, etc.) CIS deductions suffered. If…

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Using custom reports in Bureau Payroll

Follow these instructions to use custom report file. First, save the report file in the Reports folder then set it up in Custom Reports. Locating your…

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