Knowledge Base Articles

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Knowledge Base

3040 articles

11649

I have received an underpayment notification from HMRC – Earnie/IPP

HMRC haven't received RTI submissions for the PAYE scheme and have estimated an amount due. If you have a period of a whole tax month…

11646

I have received an underpayment notice from HMRC – IRIS PAYE-Master

HMRC haven't received RTI submissions for the PAYE scheme and have estimated an amount due. If you have a period of a whole tax month…

11731

Reporting No employees Paid – EPS

You need to report that no employees have been paid via an EPS (employer payment summary). NOTE: You only need to send an EPS if…

11740

What is the definition of a worker? – AE FAQs

An Individual aged between 16 and 74 inclusive: Directors Directors are only exempt from worker status if they are a director of a one-person company…

12163

Changing the password for your payroll software

IRIS PAYE-Master Please note: If you have a bureau licence for PAYE-Master (multiple companies) you will have a product password (used when starting the software)…

11786

How to include narrative, note or messages on payslips

1st, make sure the option is activated. Go to "Reports" > "Report Options" > "Payslip Options". Tick the option "Message"and click "OK": Now when you…

11492

Sending a previous months EPS

The EPS always updates running Year To Date totals with HMRC. As such it is not necessary to go back and resend previous months, you…

11515

Installing Custom Reports IRIS Payroll Business

Follow these instructions to use custom report file. Your custom report will be provided as an RDLC type file. First, save the RDLC file in the…

11697

1603 Fatal Error during installation / 1706 no valid source could be found

set up setup could not find the specified path or disk please check that the proper disk is inserted or specify a new path unable…

11730

Moving employees between data files under the same PAYE reference

In order to prevent the employee being paid in the original company/pay frequency, they will need to be set as a leaver. However, in this…