Knowledge Base Articles

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Knowledge Base

3040 articles

12039

Setting up IRIS HR / Earnie integration

For full details on the IRIS HR/Earnie link please refer to the guide: https://www.iris.co.uk/EARNIEHR

12038

Setting up IRIS HR / Payroll Business / Bureau Payroll integration

For full details on the IRIS HR/IRIS Payroll link please refer to the guides: Payroll Business https://www.iris.co.uk/BUSINESSHR Bureau Payroll https://www.iris.co.uk/BUREAUHR

ias-12922

How to deregister clients from IRIS modules

You need to deregister the clients. Please see the steps below on how to do this; How to deregister clients from Accounts production – go…

10274

Change an employee’s NI table letter part way through a Tax year.

You may find you need to change an employee NI rate part way through the tax year. Most commonly this is because an employee has…

10281

Why am I getting the error ‘No Employees were found to be paid’?

There can be several reasons: You do not have the next tax pay number set correctly: Check what is showing in the employee details |…

11527

Using OpenPayslips with PAYE-Master

For set up and useage instruction refer to the guide here: PAYE-Master IRIS AE Suite Guide (Covering IRIS OpenPayslips & IRIS OpenEnrol Functionality)

11572

Error Publishing Payslips: Error 9 Subscript out of range

A change has been made to the payroll system (update, reinstall etc.) between calculating the period and publishing the payslips. Recalculate the period you are…

11584

How to delete a PAYE-Master Company

Sometimes you may find you need to remove a company from your payroll system. To remove and free up a licence go to: "File" >…

11668

Error 3167 – Record is deleted

This error is usually corrected by performing a rebuild and compact on database. Log into the admin mode of the software.  If you cannot remember…

11614

Error – clsReportHarnessController: Error -2147024894 – Could not find file

This error occurs when the report instructions for the option selected are not available to the system. This could be because the report is no…