Knowledge Base Articles

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Knowledge Base

3040 articles

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Update Legislative Changes -FRS 102 Disclosure of Operating Lease Commitments

Users are able to generate a set of accounts using the new FRS 102 legislation which is effective for periods starting on or after 1st…

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Getting started with IRIS OpenEnrol

Register a company or administrator account here: www.irisopenpayslips.co.uk PLEASE NOTE: Each email used for OpenEnrol must be unique. Once used for the company/admin account the…

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Does IRIS OpenSpace work with Apple Products?

IRIS OpenSpace only requires a browser, the hardware is irrelevant. So accessing IRIS OpenSpace on iPhone or iPad is fine. However, from iPhone or iPad,…

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The sum of boxes 172 and 173 must not exceed the apportioned AIA limit

This is caused by a HMRC validation update which has been included in version 11.6.0 which is currently available on our website. Please regenerate the…

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OpenEnrol Error – E102 – not a valid Open Enrol Account

This is likely due to either incorrect  login details (linking to an old unused account) saved in payroll OR the account isn't activated. Have you…

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Personal Tax- How to upload files/PDF to OpenSpace?

To upload from personal tax click Reports, select the relevant report and tick the box PDF and then tick the box in the bottom that…

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Software Detected Error – Internal Inconsistency

The cause of this issue is software called Search Protect. This needs to be uninstalled from the PC using Programs and Features. In some cases,…

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A duplicate client has been created when uploading document to OpenSpace?

Clients are created automatically when files are uploaded from IRIS, if the client was created manually in OpenSpace first then duplication will occur after the…

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How do I upload Accounts from Accounts Production into OpenSpace?

To upload a set of accounts users are required to do the following: Select the relevant client Click Reports -> Annual and then Tick Word…

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My staff member has lost access to OpenSpace

Please ensure that the staff member’s email address setup for OpenSpace and Password are entered within IRIS. To verify the details are entered select System…